CueOps is not a generic home service tool with a new label. Every feature, workflow, and billing option was designed for contractors who move heavy iron, manage CDL crews, and bill by the hour on six-figure equipment.
Hydrovac operations run on tight margins with expensive equipment. Scheduling $300K+ vacuum trucks across multiple job sites means every idle hour is money lost. Dispatchers juggle complex truck scheduling, dump site tracking, hourly and standby billing rates, and strict safety compliance requirements -- often across bilingual crews who need clear, immediate communication in the field.
Utility locating companies handle massive volumes of 811 locate tickets with tight SLA windows that cannot slip. Missing a deadline means compliance violations and liability. Dispatchers coordinate multiple mark-and-locate crews across dozens of daily tickets, while office staff fields constant status calls from GCs and utilities who need proof of completion and compliance documentation.
Concrete pours are unforgiving -- once the mud truck arrives, your pump better be there. Dispatchers coordinate pour schedules with general contractors, match the right equipment (boom pump vs. line pump vs. placing boom), and manage hourly billing with minimum charges. A missed pour or late arrival means an angry GC and a crew standing idle on someone else's dime.
Crane operations require matching the right machine to the job -- tonnage, reach, boom length, and site access all factor in. Operators must carry current certifications, and multi-day mobilizations mean complex quoting with standby rates, travel charges, and rigging fees. One mismatch between crane capacity and lift requirements can shut down an entire job site.
Heavy hauling operations manage CDL drivers, oversized loads, route planning, and tight delivery windows. Dispatchers track which drivers are available, which trailers match the load (flatbed, lowboy, RGN), and whether permits are current. Billing varies wildly -- per mile, per hour, per load, or flat rate -- and one missed delivery can cascade delays across an entire construction schedule.
Drilling and horizontal directional boring (HDD) projects span multiple days with complex crew and equipment pairings. A drill rig needs a locator, a vac truck for slurry, and trained operators -- all on site at the same time. Billing is often footage-based with mobilization charges, and tracking daily progress against quoted footage is critical to staying profitable on fixed-bid projects.
Traffic control companies schedule flagging crews and TCP (Traffic Control Plan) setups across multiple job sites daily. Crew sizes fluctuate, cancellations happen last-minute, and billing is strictly per-hour per-flagger. Dispatchers need to fill shifts fast, track hours accurately, and invoice quickly -- because slow invoicing means slow payment on already-thin margins.
Pipe inspection and CCTV crews run specialized camera trucks that require trained operators and expensive equipment. Scheduling must account for camera truck availability, operator skill level, and job type (mainline vs. lateral, pre-construction vs. post-rehab). Clients expect video documentation and inspection reports delivered quickly, and managing that media alongside job records is a constant headache.
30-minute live demo with a real dispatcher walkthrough. No slides, no sales pitch -- just the product running real scenarios from your industry.