Add your entire team without watching your bill climb. Every plan includes dispatch, admin, and field crew access. No long-term contracts. Cancel anytime.
Three tiers built for growing field service operations. Every plan includes your full team — no per-seat charges, no hidden fees.
Feature-by-feature comparison against the tools you're evaluating right now.
| Feature | CueOps | RapidWorks | Tough Commerce | Nylus |
|---|---|---|---|---|
| Modern UI (built after 2020) | ||||
| No per-seat pricing | ||||
| No long-term contracts | ||||
| AI-powered smart dispatch | ||||
| GPS fleet tracking (real-time) | ||||
| Customer self-service portal | ||||
| Text-to-pay (SMS payments) | ||||
| QuickBooks sync (auto) | ||||
| Bilingual support (EN/ES) | ||||
| Weather-aware scheduling | ||||
| Profit margin dashboards | ||||
| Weekly product updates | ||||
| US-based company |
RapidWorks charges per-seat, locks you into multi-year contracts, and raises prices after every PE funding round. CueOps is a flat monthly rate — add users without watching your bill climb.
How CueOps compares to every tool built for this industry — sorted by annual cost for a typical crew.
| Platform | Annual Cost (8-person team) | Pricing Model | HQ | Contract |
|---|---|---|---|---|
| RapidWorks | $30,000-$45,000 | Per-seat, custom quotes | Boston, MA | 1-3 years |
| VIZZN | $30,000-$60,000 | Flat ($2,500-$5,000/mo) | Calgary, AB | Annual |
| Assignar | ~$27,500 | Per-user + onboarding | Denver, CO | Annual |
| CueOps Fleet | $17,988 | Flat (up to 25 users) | Phoenix, AZ | Month-to-month |
| Aimsio | $15,000-$25,000 | Platform fee + 0.2% surcharge | Calgary, AB | Annual |
| Tough Commerce | $8,000-$15,000 | Per-ticket consumption | Toronto, ON | 1 year |
| Spira | $3,000-$8,000 | Custom quotes | Calgary, AB | Annual |
| Nylus | $2,000-$5,000 | Per-user (~$21/user/mo) | Calgary, AB | 12-month |
| CueOps Crew | $5,988 | Flat (up to 10 users) | Phoenix, AZ | Month-to-month |
Pricing based on publicly available data and market research as of April 2026. Actual pricing may vary.
If you're on RapidWorks, Tough Commerce, or juggling spreadsheets and text threads — you already know these problems.
Enter it in dispatch, re-enter it for billing, re-enter it again for QuickBooks. Three times for one job.
You submit a request, it goes into a "voting system," and nothing happens. Meanwhile you're paying more each year.
Per-seat pricing + multi-year commitments. Teams share logins to avoid per-seat costs. Sound right?
Multi-day ticket response times. Minimal onboarding. You're left to figure it out on your own.
You're running 30+ jobs a day but can only see 7 at a time. Dispatchers work around the tool, not with it.
Private equity bought your vendor and the first thing they did was raise your rates. Classic.
Not a plumbing app with a coat of paint. Every feature designed for equipment-heavy operations.
Scores every tech 0-100 based on availability, equipment certification, proximity, and performance history.
See every truck on a live map. Customers track their operator en route. Heat maps show job density by zone.
Send a Stripe payment link via SMS. Customer pays from their phone in 30 seconds. Same-day collections.
Customer portal, intake forms, and SMS notifications in English and Spanish. Your crew speaks Spanish? Your software should too.
Self-service portal for clients. Job status, invoices, service requests, and online payments — no phone calls needed.
See margins by service type, by tech, by customer. Know exactly where you're making money and where you're bleeding it.
Track parts, manage stock levels, tie inventory usage to jobs. Auto-alert when supplies run low.
Revenue trajectory, cash flow risk, tech performance, service mix — generated from your data, zero API cost.
Invoices and customers sync directly to QuickBooks Online. No double entry. Your bookkeeper will thank you.
Most teams are fully operational on CueOps within 2 weeks. We handle the hard parts — you just keep running jobs.
30-minute walkthrough of your current workflow and pain points.
We import your customers, pricebook, and job history. You keep working.
1-hour session for dispatch + techs. Mobile app walkthrough for field crews.
Parallel run for a week, then cut over. We're on call the entire time.
See why heavy equipment contractors are switching from legacy software to a platform built for how they actually work.